# Microsoft Outlook Level II (Self-Paced)

Canonical URL: <https://training-nyc.com/courses/outlook-level-ii-self-paced>

## Overview

This course builds on Outlook Essentials and goes after the settings most people never open. You will configure mail accounts, run advanced searches that find the message you actually want, control spam with filters, and automate handling with rules so routine mail is dealt with before you see it.

You will also develop advanced calendar and contact management skills and learn to share workspaces for collaboration. The point throughout is to shape the software around your working style rather than adapting to its defaults. Outlook proficiency equivalent to Level I is expected.

## What you'll learn

- Edit messages and configure global settings
- Customize calendar settings
- Organize and search for messages effectively
- Manage contacts and groups
- Handle mailboxes efficiently at volume
- Manage tasks and activities
- Automate message management with rules and filters
- Share workspaces and collaborate with colleagues

## Prerequisites

Students must have Outlook proficiency equivalent to our Microsoft Outlook Level I course.

## Curriculum

#### Working with Messages

- Hyperlinks
- Equations
- Symbols
- Horizontal Lines
- Tables
- Review exercise

#### Message Settings and Options

- Importance
- Sensitivity
- Delivery Options
- Manage Multiple Accounts
- From Option
- Language Options
- Advanced Options in Outlook
- Review exercise

#### Managing Messages

- Sorting Messages - Basic
- Sorting Messages – Advanced
- Filter Messages
- Outlook Search
- Advanced Find Dialog box
- Search Folders
- Custom Search Folder
- Review exercise

#### Mailbox Management

- Junk E-mail Settings
- Safe Senders List
- Safe Recipients List
- Blocked Senders List
- Message Formats
- Mailbox Cleanup
- Review exercises

#### Creating Inbox Rules

- Automatic Replies
- Automatic Reply Rules
- Conditional Formatting
- Rules Wizard
- Quick Steps
- Quick Steps commands
- Review exercise

#### Managing Contacts

- Import Contacts
- Address Book
- Edit Business Cards
- Forward Contacts
- Share Contacts
- Review exercises

#### Advanced Calendar Management

- Customize Work Time
- Appointment/Meeting Options
- Calendar Appearance
- View Multiple Calendars
- Multiple Calendar Overlay
- Meeting Invitation Management
- Rules for Meeting Responses
- Tracking Meeting Responses
- Review exercises

#### Tasks

- Viewing Tasks
- Task Details
- Assign a Task
- Respond to an Assigned Task
- Status Report
- Task Options
- Review exercises
- Outlook – Shortcut Glossary

## Pricing

**Tuition:** $299