# Microsoft Outlook Level II (Self-Paced)

Canonical URL: <https://training-nyc.com/courses/outlook-level-ii-self-paced>

## Overview

This course builds on Outlook Essentials and goes after the settings most people never open. You will configure mail accounts, run advanced searches that find the message you actually want, control spam with filters, and automate handling with rules so routine mail is dealt with before you see it.

You will also develop advanced calendar and contact management skills and learn to share workspaces for collaboration. The point throughout is to shape the software around your working style rather than adapting to its defaults. Outlook proficiency equivalent to Level I is expected.

## What you'll learn

- Edit messages and configure global settings
- Customize calendar settings
- Organize and search for messages effectively
- Manage contacts and groups
- Handle mailboxes efficiently at volume
- Manage tasks and activities
- Automate message management with rules and filters
- Share workspaces and collaborate with colleagues

## Prerequisites

Students must have Outlook proficiency equivalent to our Microsoft Outlook Level I course.

## Curriculum

#### Working with Messages

- Hyperlinks
- Equations
- Symbols
- Horizontal Lines
- Tables
- Review exercise

#### Message Settings and Options

- Importance
- Sensitivity
- Delivery Options
- Manage Multiple Accounts
- From Option
- Language Options
- Advanced Options in Outlook
- Review exercise

#### Managing Messages

- Sorting Messages - Basic
- Sorting Messages – Advanced
- Filter Messages
- Outlook Search
- Advanced Find Dialog box
- Search Folders
- Custom Search Folder
- Review exercise

#### Mailbox Management

- Junk E-mail Settings
- Safe Senders List
- Safe Recipients List
- Blocked Senders List
- Message Formats
- Mailbox Cleanup
- Review exercises

#### Creating Inbox Rules

- Automatic Replies
- Automatic Reply Rules
- Conditional Formatting
- Rules Wizard
- Quick Steps
- Quick Steps commands
- Review exercise

#### Managing Contacts

- Import Contacts
- Address Book
- Edit Business Cards
- Forward Contacts
- Share Contacts
- Review exercises

#### Advanced Calendar Management

- Customize Work Time
- Appointment/Meeting Options
- Calendar Appearance
- View Multiple Calendars
- Multiple Calendar Overlay
- Meeting Invitation Management
- Rules for Meeting Responses
- Tracking Meeting Responses
- Review exercises

#### Tasks

- Viewing Tasks
- Task Details
- Assign a Task
- Respond to an Assigned Task
- Status Report
- Task Options
- Review exercises
- Outlook – Shortcut Glossary

## FAQ

### Is this course open to beginners?

Students must have Outlook proficiency equivalent to our Microsoft Outlook Level I course.

### Do you offer payment plans or student financing for this course?

This course does not qualify for payment plans or student financing. See our Payment Plan FAQ to find related programs that qualify.

### What is the cancellation and refund policy for this single course?

For this course, you are entitled to a 90% refund (your payment less the nonrefundable 10% registration fee) within 30 days of purchase if you have not accessed the course materials.

### What’s included with my tuition?

A hands-on learning experience working on projects and exercises, which is proven to boost comprehension, retention, and engagement Expert instructors who are industry professionals and experienced educators that are driven to help you succeed Expert support with answers to your questions from real instructors throughout your learning journey Top-notch curricula that have been tried and tested over many years and are consistently improved for an optimal learning experience 30-day access to class recordings to review material at your own pace A certificate of completion to verify your accomplishment

### Are there any additional fees or expenses?

There are no extra fees or taxes for our courses. The price you see on this page is the maximum you’ll pay us. However, you may need to obtain required software. We’ll help you get set up with a free trial of paid software prior to the class. Most of our coding classes utilize freely-available open-source software. For most of our design and motion graphics courses, we will help you get set up with a free trial of Adobe Creative Cloud. If you attend the course in-person, we will have a computer already set up for you with all of the required software for no additional cost.

### Do you offer any discounts for this course?

We don’t currently offer discounts as we do our best to affordably price our courses.

## Pricing

**Tuition:** $299