Frequently Asked Questions
Find answers to the most frequently asked questions about our policies, payment plans, COVID-19, online training, and more. Type your question in the search bar, or browse our list of questions below.
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Find answers to the most frequently asked questions about our policies, payment plans, COVID-19, online training, and more. Type your question in the search bar, or browse our list of questions below.
Log into https://classesportal.com with your email address.
In the portal, you can
Yes. Our in-person classes have a live instructor in the same room as the students.
We also offer a live online training option where students and instructors interact in real-time.
For in-person classes, we provide a computer for use during the course. Live online attendees should have their own computer.
Mac or PC is available (choose at checkout) for most courses, but some courses run on only one operating system. See the course page for more detail.
All our classes are taught with projects and exercises and are hands-on. There are instructor demos or lectures throughout the course, but students spend most of the time working on exercises and mini-projects with guidance from the instructor. This hands-on instructional method ensures that participants can apply their skills right after the course.
For most classes, a complimentary book or training manual is provided (physical copy for in-person attendees, and eBook for remote attendees). See the individual course page for more details.
Yes. Each student who completes a course with NYIM will receive a certificate of completion.
You will be able to add your certificate to your LinkedIn profile and share it on social media.
Certificate programs listed here receive a certificate approved by the Department of Education.
For all in-person classes, we provide computers with the software, so you can travel light. You can bring a pen and notebook to take notes if you'd like.
We will email you prior to the course if your course requires additional materials. For instance:
NYIM's classes are taught by experts in their respective fields. This ensures that you learn in-demand and current skills needed in your career.
You'll learn from seasoned analysts, marketers, data scientists, developers, and designers. Many of have their own freelance or consulting practice which helps keep them current with the latest industry trends.
You have some options:
For day classes that run 10am to 5pm, there is a one-hour lunch break typically around 1pm. The exact break time may vary. There may also be some shorter (5-10 minute) breaks throughout the course depending on the session's pacing.
For evening classes, there are only short breaks.
Students may reschedule up to 3 business days before the class start date. Students who need to reschedule outside the permitted time frame may use their free retake to attend the course.
To reschedule, log into your student portal at https://classesportal.com. Log in with your email and choose the class you would like to reschedule.
Students may cancel up to 14 days before the class/program start date and receive a refund, less the registration fee (10% of the undiscounted course price). Cancellations within 14 days are not permitted, but students may reschedule up to three business days before the class start date.
For cancellations, please email us at contact@nyimtraining.com.
A student may retake the course once within one year provided that the class is running with an available seat.
To request a retake, log into your student portal at https://classesportal.com. Log in with your email and choose the class you would like to retake.
Yes, there is no additional cost to retake a course within one year of the original course date.
We offer two payment plan options for select programs:
Both options have no interest or added fees and require a non-refundable deposit at checkout.
The Leif student financing requires an application and is subject to approval and a soft credit check, while installment plans are automatically approved (no application or credit check).
See below for more details on how these payment plans work.
You can view an up-to-date list of programs that qualify for payment plans on these pages:
Here is an example of the class payments you will be charged for the Graphic Design Certificate (package price of $2,995):
The total payments (including the deposit) will equal the price of the program. The non-refundable deposit is credited towards your tuition.
There is no interest for either plan.
For the Leif financing plan, there is a 3% processing fee for credit card payments and late fees apply to late payments.
If made in accordance with our class cancellation policies, cancellations are subject to full refunds, minus any registration fees.
At checkout for qualifying programs, select the payment plan option that works best for you. Place the order with the 10% deposit.
Installment Plan: You will be approved automatically.
Leif Student Financing: After you register and place the deposit, we will send you a link to apply for the loan on Leif's website. If you are not approved, you can switch to the installment plan or cancel your registration and receive your deposit back in full.
Installment Plan: No credit check.
Leif Student Financing: Requires a soft credit check (no impact on credit score).
Installment Plan: We charge your credit card seven days prior to the start of the first course.
Leif Student Financing: You will make your first monthly payment to Leif about one month from the start date of the program.
Installment Plans: Anyone who selects that option is automatically approved (no credit check or application). However, students must make timely payments to continue their enrollment.
Leif Student Financing: Qualified borrowers based on credit criteria set by Leif.
Installment plan: Since payments are made prior to the start date of any course in the program, you can stop making payments at any time and have no future obligations. You will not be granted access to future classes in the program and the deposit is non-refundable.
Leif Student Financing: Since this is a registered tuition financing product, failure to make payments can result in default. For more information, or if you are having trouble making payments, please contact Leif for assistance.
Installment plan: There is no lender; this is a pay-as-you-go style payment plan where students must pay before the start of each course, and therefore there is no formal loan or obligation incurred.
Leif Student Financing: Leif is the financing provider. Leif is an approved and licensed provider of tuition financing plans. Noble Desktop is not the lender.
Installment plan: Yes. Everyone, including international attendees, is automatically approved.
Leif Student Financing: Unfortunately, at this time, international students cannot enroll in a Leif student financing plan.
Installment plan: We will charge your credit card seven days prior to the start date of each course. Contact us if you would like to make payments by check.
Leif Student Financing: Make payments directly through your Leif portal via your bank or credit card. You can set up automatic payments.
Installment Plan: No; this is not a loan or credit product and there is no credit check.
Leif Student Financing: There is a soft credit check which does not impact your credit score. Additionally, since this is a financing product, any late and missed payments could hurt your credit score. Please consult with Leif about potential impacts on your credit.
We offer no-interest student loans through our partner, Leif, for select programs. Here's how it works:
To see a full list of eligible programs, go to our Leif student financing page.
The total payments (including the deposit) will equal the price of the program. There is no interest or additional fees, but late fees will apply for late payments. The non-refundable deposit is credited towards your tuition.
Leif student financing plans require a credit check if you are approved for the loan (the initial application is a soft credit check).
There is a soft credit check, which will not impact your credit score. Additionally, since this is a financing plan, any late or missed payments could hurt your credit score. Please consult with Leif about potential impacts on your credit.
At checkout, you will pay the program deposit to Noble Desktop.
After approval from Leif, you will make equal monthly payments (12, 18, or 24 depending on the program) to Leif for the balance of the program. The first payment is due one month from the program start date.
You will make the monthly payments on your Leif account via bank or credit card. You can set up autopayment.
After submitting your deposit at checkout, we will direct you to apply for the loan on Leif's website.
You will complete a short application, and most participants are notified instantly whether they've been approved or rejected.
If approved, you will have the option to accept the financing plan by signing a document.
Unfortunately, at this time, the Leif student financing plans are available to students with a valid social security number only.
Yes, we offer discounts for companies registering multiple employees. Email us at contact@nyimtraining.com for more information.
Our facility is now open in-person with limited seating and strict social distancing & safety guidelines.
Until further notice, in-person attendance will be limited to approximately one-third of normal capacity to ensure a distance of 6 feet between participants.
Live online ("remote" or "virtual") training is still available for any course (weekdays, evenings, and weekend options available for most courses).
We have implemented strict social distancing and sanitation guidelines as follows:
Yes. You can take the course live online and retake it in-person within a year.
Our live online training is interactive and hands-on just like our in-person classes. Learn more about the live online experience.
Students must have a Mac or PC available and a strong internet connection.
Each class requires a different software. See the class page for more information or email us at contact@nyimtraining.com.
We will work with participants prior to the class date to ensure that everything is set up properly.
There are no additional costs payable to NYIM for live online training. Students may be required to purchase a license for the software if a free trial is not available.
Email us if you need assistance.
Yes, most of our classes are available remotely through screen sharing software (we use Zoom). Participants can hear the instruction, ask questions, and even share their screen with the instructor. However, because our classes are activity-based and taught by a live instructor, we strongly encourage students who are local to the area to attend in person!
We send the Zoom meeting URL one day prior to the class start date. If within one day and you haven't received it (and it's not in your spam folder), email us at contact@nyimtraining.com.
Contact us at contact@nyimtraining.com and we will help you get set up with a free trial. If that is not possible, we will explore alternatives based on the required software.
To view or download your receipt, log into your student portal at https://classesportal.com with your email.
Please note that we only invoice companies, not individuals. At checkout, select Corporate Invoice and we will send an invoice to the email address associated with your account. For assistance or any questions, email us at contact@nyimtraining.com.
At NYIM, we teach a variety of business and professional development courses. These include classes in data analytics, project management, office productivity, and financial modeling.
We offer courses and programs to help learners achieve the following goals:
We offer several resources for students to find the perfect program:
All NYIM courses and certificate programs require working knowledge of computers, either a Mac or PC.
Our certificate programs are open to beginners with no prior knowledge in the field of study.
Certain standalone courses require prerequisite knowledge. See the course page for details.
At NYIM, we cultivate an effective and engaging learning experience with the following:
We've had tens of thousands of students complete our courses over the past three decades.
See our student testimonials from almost 3,000 satisfied alumni.
NYIM's certificate programs include a package of in-demand skills that help learners start or pivot to a new career. Some programs include one-on-one mentoring sessions which can be used for job support.
NYIM's individual classes are designed to help learners fill in skills gaps by mastering an application or programming language. These classes help individuals upskill in their current jobs or careers. A single course would not be comprehensive enough to start a new career unless combined into a certificate program. Our finance courses teach financial modeling, advanced Excel for business, financial technology, and more. Our data analytics courses teach visualization tools like Excel, Tableau, and Power BI as well as programming languages like Python and SQL. We also offer courses covering applications for design, digital marketing, project management, office management, and much more.
We want you to succeed in your career goals. In each class, you’ll learn with hands-on projects and interact with a live instructor.
To help you take it to the next level, certain programs also include 1-on-1 mentoring sessions where you can
Learn more about mentoring here. Check out the individual certificate pages to see which programs include mentoring and how many hours are included.