Professional Development Training in NYC or Live Online

Develop new skills, stay up-to-date on current trends, prepare for career advancement

Those who take ownership of their career are much more likely meet their career goals. Through professional development training, develop skills that can help you advance your career, keep current on the newest trends, and prepare for what comes next in your professional life.

Small Group Professional Development Classes

Our Professional Development Training courses are instructor-led in our Manhattan classrooms or live online (virtual learning).

Customer Service Training
- Not currently scheduled
- 3 hours
- Open to beginners
What are the qualities of exceptional customer service? What are the benefits? In this three-hour workshop, participants study examples of companies that have high customer service standards, talk about goodwill, and learn seven key principles of outstanding customer service. In this hands-on class, participants practice verbal and non-verbal communication techniques, better listening practices, and questioning methods. By the end of the class, participants will be better able to use problem-solving skills to better assess their customers’ needs and confidently resolve their complaints.

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Critical Thinking Training
- Not currently scheduled
- 6 hours
- Open to beginners
Skills to effectively reason through problems and to present views in a logical, compelling way is a necessity in communicating in the workplace. This program will provide participants with techniques and practice opportunities to critical thinking.

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Effective Communication
- Not currently scheduled
- 3 hours
- Open to beginners
In this three-hour workshop, discover your communication, talk about communication barriers, and learn how body language and tone impact a message. Learn how to deliver a clear and effective message.

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Presentation Skills Training
- Not currently scheduled
- 3 hours
- Open to beginners
In this 3-hour workshop, look at different types of presentations, define presentation outcomes and learn how to use visuals effectively. Talk about body language and gestures, audience interaction, and presentation anxiety. Learn how to organize and deliver engaging presentations with confidence.

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Time Management Training
- Weekdays only
- 3 hours
- Open to beginners
In this three-hour workshop, learn the benefits of effective time management, how to implement time management techniques, tools to prioritize professional and personal tasks, and useful tips for maximizing time, minimizing distractions, and avoiding procrastination.

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Hosting Effective Virtual Meetings
- Not currently scheduled
- 2 hours
- Open to beginners
In this interactive, two-hour workshop, participants learn tips and tricks for setting up professional and engaging virtual meetings. The workshop includes techniques for engaging online participants, useful online tools that encourage interactivity, and the importance of body language, eye contact, and timing.

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Ethics Training
- Not currently scheduled
- 7 hours
- Open to beginners
This training session is offered for employees at all levels to provide a clear understanding of what constitutes ethical behavior and the organization’s Code of Ethics and Standards. Circumstances where ethical dilemmas could occur are discussed. What to do in situations of ethical concern is explained.

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Conflict Management Training
- Not currently scheduled
- 3 hours
- Open to beginners
Conflict will exist in the workplace. Employees must build their capabilities in managing conflict. It is helpful for participants to build their understanding of the different approaches available to handle conflict, their own primary style to address it and to realize other ways to approach conflict in the future. This half day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways.

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Executive Presence Training
- Not currently scheduled
- 7 hours
- Open to beginners
Awareness and understanding are keys to better presenting ideas and consistently making a favorable impression. In this full day training session, how others perceive you and how you want to be perceived are areas of focus. Learning to interpret your own body language as well as others’ can enhance communication and presentation skills. Image and appearance are addressed. A personal brand is established to ultimately improve perception and overall executive presence in the workplace.

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Developing Dynamic Listening Skills Training
- Not currently scheduled
- 3 hours
- Open to beginners
What does it mean to be a good listener? Listening is an important part of being an effective communicator, yet many have never learned what it truly means to listen. In this three-hour workshop, participants learn how to become better listeners by employing active listening techniques. using body language, and asking the right kinds of questions. Discuss common communication barriers and how to reduce your talk ratio.

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Management Essentials Training
- Not currently scheduled
- 14 hours
- Open to beginners
This two day program builds the skills of participants who have transitioned to Management.

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Influence & Persuasion Training
- Not currently scheduled
- 2 hours
- Open to beginners
Persuasion is the ability to influence; it is one of the most important skills you can have. In this two-hour workshop, participants talk about formal and informal influence and how to use “influence currency.” Participants practice using key influence strategies to make strong connections with others. The workshop also covers persuasion principles and how to use them to achieve goals.

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Negotiation Skills Training
- Not currently scheduled
- 7 hours
- Open to beginners
Effective negotiation skills are necessary to create win-win outcomes. It’s important to respect both parties’ interests, bottom lines as well as preserve the relationship during negotiations. This course educates participants on the process, how to prepare and techniques to use to achieve the best possible result. This course can be delivered in half days or a full day session.

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Sexual Harassment Prevention Training
- Not currently scheduled
- 1 hour
- Open to beginners
One (1) Hour Interactive Session, meeting New York State Mandated Training Requirements, effective October 9. 2018.

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Show All Professional Development Courses

Upcoming Professional Development Classes in NYC

All times are listed in Eastern Time unless otherwise specified.

January 2025
Time Management Training January 17 Friday 10–1pm	$199 3 Hours NYC or Live Online	In this three-hour workshop, learn the benefits of effective time management, how to implement time management techniques, tools to prioritize professional and personal tasks, and useful tips for maximizing time, minimizing distractions, and avoiding procrastination.
March 2025
Time Management Training March 20 Thursday 10–1pm	$199 3 Hours NYC or Live Online	In this three-hour workshop, learn the benefits of effective time management, how to implement time management techniques, tools to prioritize professional and personal tasks, and useful tips for maximizing time, minimizing distractions, and avoiding procrastination.
May 2025
Time Management Training May 16 Friday 10–1pm	$199 3 Hours NYC or Live Online	In this three-hour workshop, learn the benefits of effective time management, how to implement time management techniques, tools to prioritize professional and personal tasks, and useful tips for maximizing time, minimizing distractions, and avoiding procrastination.

showing 3 of 3 courses

What Is Professional Development?

Professional development refers to continued education and training once someone has entered the workforce. Professional development can include enrolling in formal courses, attending conferences and workshops, subscribing to journals, joining professional organizations, or meeting with a mentor.

The goal of professional development is to help you develop new skills, stay current on changing practices, and to prepare you for advancement in your field. Some professionals are required to complete professional development hours to maintain a job position or renew certification, while many others seek out professional development and learning opportunities on their own.

Why Is Professional Development Important?

Those who take ownership of their career are much more likely meet their career goals. But the truth is, many people don’t invest in their career development. Before you started your job, you likely completed a degree or received job-specific training. Professional development training ensures that, once you are established in that position, you stay current with trends and learn skills that can help advance your career

What Are the Benefits of Professional Development?

Professional development is important for the success of a business and the engagement of the employees.

Professional development:

boosts confidence and credibility

keeps you current on industry trends

helps avoid professional burnout

expands your professional value

provides networking opportunities

increases earning potential

offers opportunity for future career changes

Professional Development Training in NYC or Live Online

Small Group Professional Development Classes

Customer Service Training

Critical Thinking Training

Effective Communication

Presentation Skills Training

Time Management Training

Hosting Effective Virtual Meetings

Ethics Training

Conflict Management Training

Executive Presence Training

Developing Dynamic Listening Skills Training

Management Essentials Training

Influence & Persuasion Training

Negotiation Skills Training

Sexual Harassment Prevention Training

Corporate Training

Why Learn at NYIM

Highly Reviewed by Our Alumni

Upcoming Professional Development Classes in NYC

What Is Professional Development?

Why Is Professional Development Important?

What Are the Benefits of Professional Development?

Professional development: