Business Writing Classroom Training in NYC
Business Writing Affects Your Bottom Line
Writing effective business emails affects everything from customer service to sales, and morale within the office. A well-written email could make the difference between a happy customer and a disgruntled patron. Excellent business writing will increase confidence in your employees and staff.
Business writing involves knowing your target audience, the goal of your message, and its purpose. Along with defining your audience, message, and objective, it’s equally important to use proper grammar and writing techniques. Writing a sales proposal for a prospective client and a memo outlining office behavior require two very different sets of skills.
Business Writing courses at NYIM will help your staff prepare for all types of situations.
Our Business Writing Classes
Grammar Essentials
Your company’s writing is a reflection of your professionalism, intelligence, and expertise to the outside world. Embarrassing grammar blunders such as misspellings, misused words, and poor sentence structure can confuse your audience and decrease confidence in your business. Even the most advanced writing and editing software programs miss significant grammar errors. In our Business Writing courses at NYIM, you’ll learn how to be your own editor.
Our Grammar Essentials courses offer a comprehensive review of grammar rules. You’ll learn how to identify common grammar errors, write effectively for different audiences, and identify the correct form of a word depending on its part of speech. At the end of the course, you’ll practice identifying and correcting your own mistakes.
Effective Business Writing For All Situations
Our Effective Business Writing course offers practical strategies to sharpen your writing skills from idea to final draft. The class begins by reviewing the core of effective writing—knowing your audience, organizing your thoughts, and writing strong sentences. Following, you will explore a variety of different types of writing in a business setting.
You will learn to write effective digital communication, such as emails, instant messages, and text messages. Next, you’ll explore different types of office communication, from making announcements and requests to delivering bad news. Finally, you’ll learn to write formal documents, including business letters and proposals.
Master Complicated Business Documents in Advanced Business Writing
In our Advanced Business Writing classes, you will learn how to prepare complex documents for any purpose. Learn outline and formatting techniques for different business documents, including schedules, proposals, project plans, and contracts. The Advanced course focuses on writing complex, multi-page business documents.
At the end of the advanced writing workshop, you’ll be able to create business documents using a four-step process. You’ll determine the purpose of the text and define its audience. Students then outline the writing task and incorporate informative or persuasive techniques, depending on the goal. Following the course, you’ll be prepared to write any document for your business.
Corporate & Private Business Writing Training
Business Writing Training for Executives and Administrative Staff
For our corporate clients, we can customize the Business Writing training to meet the needs of your team, and conduct the classes at your location or our state-of-the-art computer lab in Midtown Manhattan. Each training session begins with a free consultation to ensure that the content meets your standards. After the discussion, our curriculum team will work to customize the course material at no additional charge.
The following are just a few ways business writing training at NYIM can help your company succeed:
- Customer Service - Learn to write effective customer service emails that empathize with complaints and requests. Increase your Net Promoter Score and overall customer satisfaction rate.
- Sales - Write effective emails, presentations, and proposals that entice your audience to invest in your products and services. Once you’ve secured the job, learn how to write contracts and policies and procedures.
- Management - Training new management staff? Offer a custom training session reviewing grammar, effective business writing, and advanced writing to ensure senior executives represent the company effectively.
Our instructors can combine our current courses, or create an outline to incorporate additional business writing topics. The course includes practical training and exercises so your employees will leave the class with will business documents that they can use at work. Also, each staff member will receive a book they can reference for a refresher on training.
Why Take Business Writing Classes at NYIM?
- Practical and hands-on training
- Experienced educators training in our state-of-the-art Manhattan facility
- Free retake within six months of the class
- Small class sizes for personalized attention
Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. Our courses offer practical strategies to sharpen your writing skills by structuring your thoughts logically, exercising diplomacy in letters and reports, and shaping your arguments. You also need to respond to customer service queries via a remote system such as email or the telephone. To do this effectively, you need to develop skills that will help you interact with customers positively and professionally.
NYIM offers leading business writing courses in New York City. Over two decades, NYIM has served thousands of corporations, institutions and business professionals in business writing, from beginner to advanced.