Effective negotiation skills are necessary to create win-win outcomes. It’s important to respect both parties’ interests, bottom lines as well as preserve the relationship during negotiations. This course educates participants on the process, how to prepare and techniques to use to achieve the best possible result. This course can be delivered in half days or a full day session.
Corporate & private training available
Students get a custom workbook with step-by-step instructions.
Modern computer classroom with your choice of Mac or PC to work on.
Small In-Person Classes
Get personalized attention in small groups with an expert instructor in the classroom.
Refresh the course materials within six months for free as long as there's space in the class.
What You'll Learn
- Understand the negotiation process (Harvard Approach)
- Discover one’s personal negotiation style and other styles to utilize
- Learn how to prepare and plan for an effective negotiation
- Identify key roles and responsibilities of the negotiation team members
Full Course SyllabusDownload PDF Outline
I. The negotiation process according to the Harvard Principles is presented
II. There are key skills needed to be a successful negotiator. What are these skills and how can they be developed?
III. A negotiation style assessment is completed to uncover personal tendencies in negotiation and gain awareness of other styles to use
IV. Focus on the phases of the negotiation process
V. The role of body language in negotiations
VI. Practice case study
Frequently Asked Questions
Do I need to bring a computer?
No. We provide a computer with the necessary software for each attendee. Choose a Mac or a PC during the checkout process.
Are discounts available for this course?
No. This course is not eligible for any discounts.
We offer discounts for packages of classes, including our Excel Bootcamp, SQL Bootcamp, Data Analytics, and PowerPoint Bootcamp.
We also provide discounts for ten or more classes purchased together. Please reach out for more information on our voucher programs.
Does this course come with a book?
Yes. This course includes a complimentary book or manual at no additional cost.
What if I need to retake this course? May I retake it for free?
Yes. You may retake this course for free once within six months, provided that the class is running with an available seat. For more information, visit our policies page.