Soft Skills Training in NYC or Live Online

Communicate, Write, and Present More Effectively with Soft Skills Classes

These courses offer effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. In order to do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner.

  • In-person courses
  • Flexible training solutions
  • Small class sizes
  • Hands-on & interactive
Group Classes Corporate Training

Small Group Soft Skills Classes

Our Soft Skills courses are instructor-led in our Manhattan classrooms or live online (virtual learning).

  • Customer Service Training

    • Weekdays only
    • 3 Hours
    • Open to beginners

    Practice customer service skills through listening, questioning, and clear communication. Learn to identify customer needs, respond to complaints, and handle challenging interactions.

  • Business Writing Bootcamp

    • Weekdays only
    • 18 Hours
    • Open to beginners

    Combine grammar review, practical business writing, and advanced document skills. Learn to plan, draft, and edit clear professional communications.

  • Effective Business Writing

    • Weekdays only
    • 6 Hours
    • Open to beginners

    Write clearer emails, announcements, letters, and proposals. Practice audience analysis, organization, and revision from first idea to final draft.

  • Advanced Business Writing

    • Weekdays only
    • 6 Hours
    • Prerequisites required

    Plan and write complex business documents with a structured process for audience, purpose, outlining, drafting, and revision.

  • Time Management Training

    • Weekdays only
    • 3 Hours
    • Open to beginners

    Plan your work around clear priorities. Practice timeboxing, prioritization, and strategies for managing distractions and procrastination.

  • Effective Communication

    • Not currently scheduled
    • 3 Hours
    • Open to beginners

    Identify your communication style and practice adapting your message. Explore listening, body language, tone, and common communication barriers in private training for business groups.

Show All Soft Skills Courses
  • 45,000+
    Students
  • 36
    Years
  • 2,500+
    Testimonials

Corporate Training

Drive team performance and efficiency with NYIM’s industry-leading training. Send employees to our group classes or create a custom training program onsite.

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Highly Reviewed by Our Alumni

From our hands-on training style to world-class instructors and custom-crafted curriculum, we deliver results our alumni are proud of.

Effective Business Writing has helped me transform my writing skills through email and communication after just two days. Thank you!

Aimee L.
Scout Digital

Effective Business Writing was an awesome class to take. It was effective in so many ways.

Julie Z.

Grace was so helpful and has a great content

Digna M.
Hoboken Dual Language Charter School

I think everyone should take this class or would benefit from it!

Florina J.
NYU Langone Health

Really great class!

Rolando P.
Family Health Center @ NYULangone

Grace is a great instructor. She made the class interesting and engaging.

Maureen W.
NYU Langone Health

Very informative class. There was a lot of class participation given the circumstances. Grace was open to all questions and provided thoughtful explanations and examples.

Ashmini P.
NYU Langone Health

Very informative class, with a lot of practical content, delivered by an engaging instructor. I highly recommend taking this class to anyone who ever needs to communicate, in writing, at work.

Diane W.
NYU Langone Long Island

Excellent class and great materials. Grace had shared her writing experiences to the class that was valuable to me. I recommended.

Tracy L.
NYU Langone Hospital

Student rating for Soft Skills Training: 4.8 stars by 675 students

  • Tracy L. Community Liaison @ NYU Langone Hospital Mar 25, 2021
    Advanced Business Writing

    Excellent class and great materials. Grace had shared her writing experiences to the class that was valuable to me. I recommended.

  • Diane W. Licensed Practical Nurse @ NYU Langone Long Island Mar 24, 2021
    Effective Business Writing

    Very informative class, with a lot of practical content, delivered by an engaging instructor. I highly recommend taking this class to anyone who ever needs to communicate, in writing, at work.

  • Ashmini P. Project Coordinator @ NYU Langone Health Mar 24, 2021
    Effective Business Writing

    Very informative class. There was a lot of class participation given the circumstances. Grace was open to all questions and provided thoughtful explanations and examples.

  • Maureen W. Executive Assistant @ NYU Langone Health Mar 16, 2021
    Effective Business Writing

    Grace is a great instructor. She made the class interesting and engaging.

  • Rolando P. Outreach Specailist @ Family Health Center @ NYULangone Jan 6, 2021
    Advanced Business Writing

    Really great class!

  • Florina J. Departmental Secretary @ NYU Langone Health Jan 6, 2021
    Effective Business Writing

    I think everyone should take this class or would benefit from it!

  • Digna M. Operations Manager @ Hoboken Dual Language Charter School Jun 30, 2020
    Effective Business Writing

    Grace was so helpful and has a great content

  • Julie Z. May 12, 2020
    Effective Business Writing

    Effective Business Writing was an awesome class to take. It was effective in so many ways.

  • Aimee L. Junior Social Strategist @ Scout Digital Dec 19, 2019
    Effective Business Writing

    Effective Business Writing has helped me transform my writing skills through email and communication after just two days. Thank you!

Showing 9 of 9 reviews

Upcoming Schedule: Soft Skills in NYC

All times are listed in Eastern Time unless otherwise specified.

November 2026
Time Management Training
November 18
Wednesday 10am–1pm
$199
3 Hours

Plan your work around clear priorities. Practice timeboxing, prioritization, and strategies for managing distractions and procrastination.
December 2026
Business Writing Bootcamp
December 2–4
Weekdays 10am–5pm
$695
18 Hours

Combine grammar review, practical business writing, and advanced document skills. Learn to plan, draft, and edit clear professional communications.
Effective Business Writing
December 3
Thursday 10am–5pm
$325
6 Hours

Write clearer emails, announcements, letters, and proposals. Practice audience analysis, organization, and revision from first idea to final draft.
Advanced Business Writing
December 4
Friday 10am–5pm
$325
6 Hours

Plan and write complex business documents with a structured process for audience, purpose, outlining, drafting, and revision.
January 2027
Business Writing Bootcamp
January 20–22
Weekdays 10am–5pm
$695
18 Hours

Combine grammar review, practical business writing, and advanced document skills. Learn to plan, draft, and edit clear professional communications.

Showing 5 of 30 courses

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