Conflict Management Training
Attend in NYC or Live Online
Conflict Management Courses
Learn the Skills Guarantee™
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Hands-on training in small groups
Work on projects proven to boost retention
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Time-tested curriculum and supporting materials
Refined over many cohorts for an optimal learning experience
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Learn from industry experts with teaching experience
Experienced educators who are driven to help you succeed
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Retake the course for free within one year
Refresh the materials and gain additional practice
Learn the concepts and skills covered in this course or your tuition is on us. See details and terms & conditions.
Excellent classes and excellent venue! It has just the right level of personal attention and class participation. I would highly recommend NYIM and look forward to taking future classes there. – Hazel S.
Earn a Certificate of Completion
Upon completion of this course, you’ll receive an official certificate testifying to your mastery of the curriculum. We’ll send you a link where you can download your certificate, share it online with your friends, post it to your professional network on LinkedIn, and view all your earned certificates. Congratulations on your achievement!
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What You’ll Learn
- Understand the five approaches to manage conflict and when each is best to be applied
- Complete the TKI® assessment to increase self-awareness of current approaches used to manage conflict
- Recognize how to assess and select appropriate strategies to handle future conflict
- Practice with colleagues in small groups by evaluating and presenting the ideal approach to use for resolution of a case study.
This Course is Available in NYC or Live Online
On Campus in NYC
185 Madison Ave, NYC
Get face-to-face interaction with an instructor and other students when you learn at our NYC campus. Courses are hands-on with a computer and software provided.
- Live, interactive class
- Experienced instructor in the room with you
- Computer and software provided
- Free retake within one year
Live Online
Remote, from anywhere
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
- Live, interactive class
- Experienced instructor teaching over Zoom
- Remote setup assistance provided
- Free retake within one year
Testimonials for Live Online Training
- “Overall experience on Zoom was maybe even better than in IRL classroom because the instruction takes place right on your own screen, with less distraction. Great overall experience.”
- “Given the fact that we had to do this entire class remotely due to Covid-19, I didn’t have very high expectations it would run so smoothly. However, I don’t think it could’ve gone any better. Not only do I feel very comfortable with the program now, but I’m actually excited to use it!”
- “This was the first online class I’ve taken with ND and it was a great experience. Looking forward to the other classes I’ve signed up for!”
Why Learn at NYIM
Highly Reviewed by Our Alumni
From our hands-on training style to world-class instructors and proprietary curriculum, we deliver a learning experience our alumni can be proud of.
