Microsoft Outlook Level II

Advanced Outlook Classes in NYC

In this course, you will configure mail accounts, perform advanced searches, control spam with filters, automate tasks with rules, and learn advanced calendar and contact management skills. This course builds upon the foundational knowledge presented in the Outlook Essentials course and will help you customize a communication system well-suited to your work styles.

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tag-solid $229 clock-solid 7 Hours map-marker-solid 185 Madison Avenue, NYC

Corporate training available

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    Video Training and Workbook Included

    Students get a workbook and lifetime access to self-paced training videos, a $95 value.

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    Computer Provided

    Modern computer classroom with a PC for each student to work on.

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    Small In-Person Classes

    Get personalized attention in small groups with an expert instructor in the classroom.

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    Free Retake

    Refresh the course materials within six months for free as long as there's space in the class.

What You'll Learn

  • Modify Messages & set Global Options
  • Calendar Settings
  • Organize & Search Messages
  • Contacts & Groups
  • Manage Mailboxes
  • Manage Activities
  • Automate Message Management
  • Share Workspaces

“Excellent classes and excellent venue! It has just the right level of personal attention and class participation. I would highly recommend NYIM and look forward to taking future classes there.”

— Hazel S.

Full Course Syllabus

Download PDF Outline

Modifying Messages and Setting Global Options

  • Insert Advanced Characters and Objects
  • Modify Message Settings and Options
  • Configure Global Outlook Options
  • Customize the Outlook Interface

Organizing, Searching, and Managing Messages

  • Group and Sort Messages
  • Filter and Manage Messages
  • Search Outlook Items

Managing Your Mailbox

  • Use the Junk E-Mail Filter to Manage Messages
  • Manage Your Mailbox

Automating Message Management

  • Use Automatic Replies
  • Use the Rules Wizard to Organize Messages
  • Create and Use Quick Steps

Working with Calendar Settings

  • Set Advanced Calendar Options
  • Create and Manage Additional Calendars
  • Manage Meeting Responses

Managing Contacts

  • Import and Export Contacts
  • Use Electronic Business Cards
  • Forward Contacts

Managing Activities by Using Tasks

  • Assign and Manage Tasks

Sharing Workspaces with Others

  • Delegate Access to Outlook Folders
  • Share Your Calendar
  • Share Your Contacts

Managing Outlook Data Files

  • Use Archiving to Manage Mailbox Size
  • Back Up Outlook Items
  • Change Data File Settings
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Frequently Asked Questions

  • Do I need to bring a computer?

    No. We provide a computer with the necessary software for each attendee. This course is available on Windows PC only.

  • Are discounts available for this course?

    No. This course is not eligible for any discounts.

    We offer discounts for packages of classes, including our Excel Bootcamp, SQL Bootcamp, Data Analytics, and PowerPoint Bootcamp.

    We also provide discounts for ten or more classes purchased together. Please reach out for more information on our voucher programs.

  • Does this course come with a book?

    Yes. This course includes a complimentary book or manual at no additional cost.

  • What if I need to retake this course? May I retake it for free?

    Yes. You may retake this course for free once within six months, provided that the class is running with an available seat. For more information, visit our policies page.