In this course, you will configure mail accounts, perform advanced searches, control spam with filters, automate tasks with rules, and learn advanced calendar and contact management skills. This course builds upon the foundational knowledge presented in the Outlook Essentials course and will help you customize a communication system well-suited to your work styles.
Corporate training available
Students get a custom workbook with step-by-step instructions.
Modern computer classroom with a PC for each student to work on.
Small In-Person Classes
Get personalized attention in small groups with an expert instructor in the classroom.
Refresh the course materials within six months for free as long as there's space in the class.
What You'll Learn
- Modify Messages & set Global Options
- Calendar Settings
- Organize & Search Messages
- Contacts & Groups
- Manage Mailboxes
- Manage Activities
- Automate Message Management
- Share Workspaces
Excellent classes and excellent venue! It has just the right level of personal attention and class participation. I would highly recommend NYIM and look forward to taking future classes there.
Hazel S. attended Microsoft Outlook Level II
Full Course SyllabusDownload PDF Outline
Modifying Messages and Setting Global Options
- Insert Advanced Characters and Objects
- Modify Message Settings and Options
- Configure Global Outlook Options
- Customize the Outlook Interface
Organizing, Searching, and Managing Messages
- Group and Sort Messages
- Filter and Manage Messages
- Search Outlook Items
Managing Your Mailbox
- Use the Junk E-Mail Filter to Manage Messages
- Manage Your Mailbox
Automating Message Management
- Use Automatic Replies
- Use the Rules Wizard to Organize Messages
- Create and Use Quick Steps
Working with Calendar Settings
- Set Advanced Calendar Options
- Create and Manage Additional Calendars
- Manage Meeting Responses
- Import and Export Contacts
- Use Electronic Business Cards
- Forward Contacts
Managing Activities by Using Tasks
- Assign and Manage Tasks
Sharing Workspaces with Others
- Delegate Access to Outlook Folders
- Share Your Calendar
- Share Your Contacts
Managing Outlook Data Files
- Use Archiving to Manage Mailbox Size
- Back Up Outlook Items
- Change Data File Settings
Frequently Asked Questions
Do I need to bring a computer?
No. We provide a computer with the necessary software for each attendee. This course is available on Windows PC only.
Are discounts available for this course?
No. This course is not eligible for any discounts.
We offer discounts for packages of classes, including our Excel Bootcamp, SQL Bootcamp, Data Analytics, and PowerPoint Bootcamp.
We also provide discounts for ten or more classes purchased together. Please reach out for more information on our voucher programs.
Does this course come with a book?
Yes. This course includes a complimentary book or manual at no additional cost.
What if I need to retake this course? May I retake it for free?
Yes. You may retake this course for free once within six months, provided that the class is running with an available seat. For more information, visit our policies page.